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Last updated: November 28, 2025
At mypetmania.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase from our online store.
By using this website, you consent to the data practices described in this policy.
1. Information We Collect
When you use our website, we may collect certain information including:
Personal information:
Full name
Email address
Phone number
Shipping and billing information
Payment-related details (processed securely)
Non-personal information:
IP address
Browser type and device information
Pages visited and time spent on the site
Referring URL and interactions
This information is collected through forms, cookies, and automated tracking technologies.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your purchases
Provide customer support
Improve website functionality and user experience
Send optional promotional emails (only if you opt-in)
Prevent fraudulent activity and enhance security
We do not sell or rent your personal information to any third parties.
3. Payment Security
All payment transactions are encrypted and processed through secure payment gateways. We do not store your full payment card details on our servers.
Your sensitive information is handled with industry-standard security measures.
4. Cookies & Tracking Technologies
We use cookies to:
Improve site performance and functionality
Remember your preferences
Analyze traffic and usage patterns
Personalize your user experience
You can control or disable cookies through your browser settings at any time. Please note that some features of the website may not function properly if cookies are disabled.
5. Data Retention
We keep your information only for as long as necessary to:
Complete transactions
Meet legal or accounting obligations
Resolve disputes
Enforce our policies
When data is no longer required, it is securely deleted or anonymized.
6. Your Rights (GDPR – EU Users)
If you are located in the European Union, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to how we process your data
Request transfer of your data (data portability)
Withdraw your consent at any time
To exercise any of these rights, contact us using the details below.
7. Third-Party Services
Our website may use trusted third-party tools (such as analytics, marketing or payment systems) that help us operate our services effectively. These services are only permitted to process your data for specific purposes and must comply with data protection regulations.
We are not responsible for the privacy practices of external websites accessed via links from our site.
8. Data Protection
We take appropriate technical and organizational measures to protect your personal information against:
Unauthorized access
Data loss
Misuse or disclosure
However, no online system can be guaranteed to be 100% secure.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately. Continued use of the website means you accept the updated policy.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
